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    Program Overview:

    Housekeeping NC II is a technical-vocational program designed to prepare students for housekeeping jobs in hotels, motels, and resorts. The program equips students with skills in housekeeping services, guest room preparations, laundering, and cleaning.

    The Housekeeping NC II program teaches students bed making, inventory, and replenishing room supplies, performing basic repairs in either room or guest’s personal belongings, sorting clothes according to the cleaning process, selecting laundry process according to a degree of spoilage, color, and type of fabric and more. Students will also be taught how to provide valet/butler services to clients and guests.

    Course Structure:

    As designed by TESDA, the Housekeeping NC II curriculum is divided into the following modules:

    Basic Competencies (18 hours):

    • Participate in workplace communication
    • Work in a team environment
    • Practice career professionalism
    • Practice occupational health and safety procedure

    Common Competencies (18 hours):

    • Develop and update industry knowledge
    • Observe workplace hygiene procedures
    • Perform computer operations
    • Perform workplace and safety practices
    • Provide effective customer service

    Core Competencies (400 hours):

    • Provide Housekeeping Services to Guest
    • Prepare Rooms for Guest
    • Clean Premises
    • Provide Valet Service
    • Laundry Linen and Guest Clothes

    Lessons in the program are delivered to students through lectures and demonstrations. After the end of each module discussion, students are assessed through written and oral examinations, practical exams, and direct observation with questioning.


    As a trainee, you need to submit some basic and fixed requirements. These are Certification of Birth authenticated by NSO; High School or College Diploma; Police Clearance; Barangay Clearance; Certificate of Good Moral Character and of course, 1×1 and/or 2×2 Pictures.

    Course Duration:

    The recommended duration of the Housekeeping NC II program according to TESDA regulations is 436 hours: 18 hours of Basic Competencies, 18 hours of Common Competencies, and 400 hours of Core competencies. However, the duration may be longer due to the OJT or the school’s curriculum.

    Assessment and Certification:

    Graduates of Housekeeping NC II are advised to take the Assessment and Certification Exam, National Certificate – Level II (NCII).

    The National Certificate is only valid for five years, which means that it has to be renewed. The requirements and steps in applying for assessment and certification as well as the methods used for assessment are found on the TESDA website.

    Career Opportunities for Housekeeping NCII graduates

    • Room Attendant – make sure that hotel rooms are clean, tidy, and inviting for guests.
    • Public Area Attendant – keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition.
    • Janitor – responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuum and buff floors, shampoo carpets, empties trash receptacles, and replace the lining of trash cans.
    • Valet Runner – park vehicles or issue tickets for customers in a parking lot or garage.
    • Dry Cleaner – responsible for cleaning, pressing, ironing, mending, and sewing a variety of different items, but most often clothing.
    • Housekeeping Supervisor – supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments.